Privacy Policy

Last updated: May 2026

Short version: MilWallet collects only what it needs to run your account (email address, account data). We use Stripe for payment processing. We never sell your data. We never will.

1. Who We Are

MilWallet is a financial education platform built for U.S. military service members. It is operated as a solo product ("we," "us," or "our"). You can reach us at milwallet@polsia.app.

This Privacy Policy explains what data we collect, why we collect it, and how we use it when you use milwallet.polsia.app.

2. Data We Collect

Account data

When you create an account, we collect:

  • Email address
  • Password (stored as a secure hash — we cannot see your password)
  • Military pay grade and basic profile information you choose to enter

Usage data

We collect anonymized data about how you use MilWallet — which tools you use, when you log in, and general usage patterns. This helps us improve the product. We do not tie this data to your identity for advertising purposes.

Payment data

MilWallet uses Stripe for payment processing. We do not store your credit card numbers. Stripe processes and stores payment information in accordance with their own privacy policy and PCI-DSS standards. We retain a Stripe customer ID to manage your subscription.

Feedback

If you submit feedback through the in-app form, we collect the content of your submission and any contact email you choose to provide.

3. How We Use Your Data

We use your data to:

  • Operate your account and provide access to MilWallet tools
  • Process subscription payments via Stripe
  • Send transactional emails (account confirmation, password reset, billing receipts)
  • Improve the product based on anonymized usage patterns
  • Respond to your support or feedback requests

We do not use your data for advertising targeting, sell it to third parties, or share it with data brokers.

4. Data Sharing

We share data only with the following service providers, solely to operate MilWallet:

  • Stripe — payment processing
  • Render — cloud hosting infrastructure
  • Neon — database hosting

All service providers are contractually required to handle your data in accordance with applicable privacy laws. We do not sell, rent, or trade your personal information.

5. Data Retention

We retain your account data for as long as your account is active. If you delete your account, your personal data is deleted within 30 days, except where we are required to retain it for tax or legal purposes (e.g., payment records).

6. Security

We use industry-standard security practices including encrypted connections (HTTPS), hashed passwords, and access controls. No system is perfectly secure — if you discover a security issue, please contact us at milwallet@polsia.app.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your account and data
  • Opt out of marketing emails at any time

To exercise any of these rights, email us at milwallet@polsia.app.

8. Cookies

MilWallet uses essential cookies and local storage to keep you logged in and maintain session state. We do not use advertising cookies or third-party tracking cookies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we'll notify you by email or a prominent notice on the site. Continued use of MilWallet after changes means you accept the updated policy.

10. Contact

Questions about this policy? Email us at milwallet@polsia.app.